Senior Customer Service Administrator (Douglas)Description:
We currently have a permanent position available within our client's Customer Services Team. Working within an International Wealth Platform company.
Reporting to the Customer Services Manager, this role would suit a high performing new business/customer service expert, with an in-depth understanding of customer due diligence, new business acceptance and regulatory requirements and a keen eye for detail.
To ensure that this role is carried out to the desired level, the successful candidate will need the following skills and experience:
• A minimum of 5 years’ experience within a new business role within Investments or Life Assurance
• Strong communication and organisational skills
• Excellent oral and written communication skills
• Excellent report-writing and analytical skills
• Ability to effectively manage customer and staff relationships, promptly respond to queries whilst ensuring promises are kept expectations are managed.
• Ability to deliver against deadlines
Request a call-back about this role using the form below.