Claims Administrator (Douglas)

Our client, based in Douglas, is looking for a Claims Administrator to join their growing company.

The candidate must fulfill the following duties:

  • Good written and verbal communication internally and externally
  • Ability to deal with clients, both internal and external via telephone, fax and e-mail
  • Ability to identify problem areas and offer various solutions wherever possible
  • Adhering to regulatory legislation and ensuring compliance requirements are met
  • Able to distribute daily work items
  • Able to assist the Supervisor with checking
  • Identify training and personal development needs
  • Working consistently as part of a team
  • Ensuring all work deadlines are met
  • Competent in the various input requirements on our Administration system
  • Receiving, understanding, validating and correctly updating amendments to client records on AIA, such as address and bank details.
  • Receiving, understanding, validating, correctly setting up and payment of both Regular and Single withdrawals
  • Receiving, validating and correctly processing the setting up, amendment and cancellation of regular withdrawals
  • Receiving, understanding, validating, correct processing and payment of full and segment surrenders
  • Receiving, understanding, validating, correct processing and payment of open surrenders where illiquid funds are held
  • Calculating and providing Chargeable Gain information where applicable for Regular withdrawals, Single withdrawals and surrenders requests received
  • Dealing with and understanding AML requirements
  • Dealing with, understanding, validating and correct processing of Death claims
  • Providing relevant information to the Finance Department relating to any reconciliation queries

Request a call-back about this role using the form below.